SHIPPING INFORMATION
Last Updated: August 6, 2026
At Varexan, we are committed to providing fast, reliable, and cost-effective shipping solutions across Canada. Our goal is to ensure every order arrives safely, accurately, and on time, allowing your business to operate without interruption.
Free Shipping
Varexan offers FREE standard ground shipping on all orders of CAD $350 or more before applicable taxes shipped within Canada.
Free shipping applies to most commercial and residential addresses serviced by our transportation partners.
Varexan reserves the right to modify or discontinue its free shipping program at any time without prior notice.
Remote & Northern Areas
Due to significantly higher transportation costs, free shipping does not apply to certain remote or northern regions, including but not limited to:
- Yukon
- Northwest Territories
- Nunavut
- Northern Québec
- Northern Ontario
- Certain regions of Newfoundland & Labrador
- Other remote destinations identified by our shipping partners
Customers shipping to these areas will receive a freight quotation before their order is processed.
Shipping Partners
To provide reliable service across Canada, Varexan works with trusted transportation providers.
Our primary shipping partners include:
- Groupe Opodo
- Purolator
Depending on shipment size, destination and operational requirements, Varexan reserves the right to select the carrier that best meets the needs of each shipment.
Local Delivery
Customers located in Montréal, Laval and Longueuil may request local delivery.
Where available, same-day delivery may be offered through our local delivery partner Exprex.
This service is subject to:
- Product availability
- Order cut-off times
- Delivery schedules
- Applicable delivery fees
Same-day delivery is not guaranteed.
Warehouse Pick-Up
Warehouse pick-up will be available once our distribution centre becomes operational.
The warehouse will be located in the Greater Montréal area (Longueuil, Laval or Montréal).
Additional information will be communicated prior to opening.
Shipping Rates
Shipping charges are calculated automatically during checkout using our integrated carrier systems.
Freight costs are based on:
- Destination
- Package dimensions
- Weight
- Carrier rates
- Shipping service selected
Varexan does not manually determine standard parcel shipping rates.
Customer Shipping Accounts
Customers with an active shipping account with an approved carrier may request shipment using their own carrier account number.
Availability of this service remains subject to approval by Varexan.
Order Processing
Orders are processed during normal business hours.
Processing times may vary depending on:
- Inventory availability
- Order volume
- Warehouse operations
- Seasonal demand
Tracking information will be provided whenever available.
Estimated Delivery Times
Estimated delivery dates are provided for reference only.
Although Varexan makes every reasonable effort to ship orders promptly, delivery dates are estimates only and shall not be interpreted as guaranteed delivery commitments.
Shipping Address Accuracy
Customers are solely responsible for providing complete and accurate shipping information.
Varexan shall not be responsible for delays, additional shipping charges, returned shipments or lost packages resulting from incorrect, incomplete or outdated shipping information.
Any additional transportation charges resulting from incorrect shipping information remain the responsibility of the customer.
Delivery Acceptance
Customers are responsible for inspecting all shipments immediately upon delivery.
If visible damage exists, customers should notify the carrier immediately and note the damage on the delivery receipt whenever possible.
Any concealed damage or shortages must be reported within the timeframes outlined in our Shipping, Returns & Claims Policy.
Inspection Before Decoration
Customers must inspect all merchandise before:
- Screen Printing
- Embroidery
- DTF Printing
- Heat Transfer
- Washing
- Alteration
- Resale
Once merchandise has been printed, embroidered, decorated, washed, altered or otherwise processed, it shall be deemed accepted by the customer.
No claims will be accepted after processing.
Partial Shipments
To minimize delays, Varexan reserves the right to ship available products separately when part of an order is temporarily unavailable.
Unless otherwise agreed, no additional freight charges will apply to partial shipments initiated by Varexan.
Backorders
Certain products may occasionally become temporarily unavailable.
Eligible items may be placed on backorder unless otherwise instructed by the customer.
Estimated availability dates are provided for reference only.
Refused Deliveries
If a shipment is refused or returned due to:
- Incorrect shipping information
- Failure to accept delivery
- Customer refusal
- Unsuccessful delivery attempts
the customer shall remain responsible for:
- Original outbound freight charges
- Return freight charges
- Applicable restocking fees
- Any additional carrier charges
Credits or refunds will only be issued after the returned merchandise has been received and inspected.
Lost or Damaged Shipments
If merchandise is lost or damaged during transit, customers must contact info@varexan.com as soon as possible.
Varexan will assist customers in opening a claim with the carrier whenever applicable.
All claims remain subject to the carrier's investigation, policies and approval.
Carrier Delays
Varexan shall not be responsible for delays resulting from:
- Weather conditions
- Transportation interruptions
- Customs inspections
- Carrier delays
- Labour disputes
- Supplier shortages
- Government actions
- Force majeure events
- Any circumstance beyond Varexan's reasonable control
Shipping Insurance
Unless otherwise requested before shipment, orders are shipped under the carrier's standard liability coverage.
Additional transportation insurance may be purchased upon request at the customer's expense.
Title & Risk of Loss
Ownership and risk of loss transfer to the customer immediately upon delivery of the shipment to the selected carrier.
Customers assume responsibility for merchandise while in transit, subject to the carrier's applicable terms and claims procedures.
Freight Adjustments
Shipping charges displayed during checkout are estimates generated by our carrier systems.
Should actual freight costs differ significantly due to shipment dimensions, weight, destination or special handling requirements, Varexan reserves the right to adjust freight charges before shipment.
Whenever possible, customers will be contacted for approval prior to shipment.
International Shipments
Varexan primarily ships within Canada.
International shipping may be available upon request.
Customers are responsible for all customs duties, brokerage fees, import taxes and any governmental charges associated with international shipments.
Limitation of Shipping Liability
Varexan's responsibility is limited to arranging transportation through qualified shipping partners.
Under no circumstances shall Varexan be liable for:
- Delivery delays
- Production downtime
- Printing costs
- Embroidery costs
- Decoration costs
- Labour costs
- Shipping expenses
- Loss of contracts
- Loss of business
- Loss of profits
- Indirect, incidental or consequential damages of any kind arising from shipping services.
Right to Modify Shipping Services
Varexan reserves the right to modify shipping methods, carriers, freight programs, delivery schedules, free shipping thresholds, shipping rates and shipping policies at any time without prior notice whenever operational, commercial or logistical circumstances require such changes.
Questions?
For any questions regarding shipping or delivery, please contact:
Varexan Inc.
643 Rue Préfontaine
Longueuil, Québec J4K 3V8
Canada
Discover Varexan's shipping and delivery services for wholesale blank apparel and promotional products. Free shipping, local delivery, freight information and nationwide service across Canada.